Home Invites Members Groups Events Careers Videos News Photos Blogs Polls Chat
Home > Career Center > Job Seekers > Job Search
Job Title: Geek Squad Consultation Agent
Company Name: Best Buy
Location: San Juan, PR
Position Type: Full Time
Post Date: 07/12/2018
Expire Date: 08/08/2018
Job Categories: Customer Service and Call Center, Information Technology, Law Enforcement, and Security, Retail/Wholesale
Job Description
Geek Squad Consultation Agent

Geek Squad Consultation Agent

Our Agents are the first point of contact for clients and command the check-in and check-out experience of client devices. They ask the right questions, listen to client needs, take detailed notes, and partner with our Advanced Repair Agents to fully resolve the issue. It's the Consultant Agent's mission to ensure no client is ever left unserved or underserved.

Responsibilities include:

  • Positively engage with the client during the check-in and check-out process
  • Ask probing questions, listen and record details, and offer an accurate time estimate for next steps
  • Monitor queues and provide status update to clients
  • Clearly communicate with team members
  • Support Geek Squad efforts to protect the world, one device at a time
Basic Qualifications:
  • Experience actively using and learning about customer electronics
  • Ability to work successfully as part of a team
  • Strong ability to prioritize and multi-task in a fast-paced environment
  • Ability to work a flexible schedule inclusive of holidays, nights and weekends
Share |
Contact Information
Company Name: Best Buy
Contact Email:notspecified@bestbuy.com
Website:https://ars2.equest.com/?response_id=f50cbcce4806bc3078f3eb3d50ae1d80
Company Description:
Apply Now | Forward Job to a Friend | More Jobs From This Employer

(Advertise Here)
Who's Online
>> more | invite 
Latest Member Activity
donnie joyner just edited his profile. 02:25PM
jewels osbourne just became a new member. 08:42PM
donnie joyner just became a new member. 06:28PM
elly moss just posted a blog entitled 'stripes, flights, and prayer.'. 04:30PM
lila robinson just posted a blog entitled 'spirit sistah's a new journey'. 04:23PM
lila robinson just posted a blog entitled 'taking it to the streets-landmark'. 04:21PM
lila robinson just posted a blog entitled 'arise! for women - cyber bullying in harms way'. 04:19PM
lila robinson just posted a blog entitled 'every man standing in his place'. 04:17PM
lila robinson just posted a blog entitled 'jus being real gospel show taking our children to the altar like abraham'. 04:15PM
lila robinson just posted a blog entitled 'jus being real gospel show-magic promotes gay & aids?'. 04:43PM
lila robinson just posted a blog entitled 'jus being real gospel show have you had enough yet!'. 07:04PM
lila robinson just posted a blog entitled 'every man standing in his place jealousy in the church'. 12:56AM
>> more | invite friends